Use this table to determine which steps to use for removing spots and stains from your carpet. Refer to the steps listed below the table for detailed instructions. This guide is intended for small spots/spills. For assistance with massive spills or general maintenance, please call Parenti's Carpet Cleaning, LLC at (203) 878-3609. TO REMOVE STEPS TO REMOVE STEPS Asphalt 1,3 Make-up 1,3 Beer B,3 Mayonnaise 1,3 Berries 2,3 Milk 1,3 Blood A,3 Mixed Drinks A,3 Butter 1,3 Mud F,3 Calamine Lotion 1,3 Nail Polish H,3 Candle Wax D Oil 1,3 Candy 3 Paint (Latex) 1,3 Catsup 3 Paint (Oil) 1,3 Cheese A,3 Perfume B,3 Chewing Gum E Play Dough 1,3 Children's Drink Mix 2 Rubber Cement 1,3 Chocolate A,3 Rust G,3 Coffee B,3 Salad Oil 1,3 Cola A,3 Sauces 1,3 Cough Syrup A,3 Shoe Polish 1,3 Crayon 1 Shortening 1,3 Dirt F,3 Soft Drinks A,3 Egg C,3 Soot I,1 Excrement C,3 Soy Sauce A,3 Fruit Juice 2,3 Starch A,3 Furniture Polish 1,3 Tar 1,3 Graphite/Copy Machine Material I,1 Tea B,3 Gravy 1,3 Toothpaste A,3 Grease 1,3 Typewriter Ribbon 1 Hand Lotion 1,3 Urine C,3 Household Cement 3 Vaseline 1,3 Ice Cream 1,3 Vomit C,3 Ink (Ballpoint) 1,3 Watercolor A,3 Ink (Fountain Pen) 1,3 White Glue A,3 Lacquer 1,3 Wine B,3 Spot Removal Procedure Removing spots from carpet can be simple or tedious depending upon the spot and how long it has been on the carpet. At times multiple applications of the spot removal solution, or a second solution is required. Listed below is a general spot removal procedure. If the origin of the spot is unknown, begin with step 1. If the origin of the spot is known begin at the appropriate step. Never use a circular motion to remove a spot as this destroys texture. To prevent wick up, the final step should always be to rinse with clear water, blot dry and put a thickness of several white paper towels over the damp area. Put a brick, or suitable weight object on the pad of towels to keep the pad in con- tact with the carpet. This allows any stain wicking up from the backing to go into the towels rather than remain on the carpet surface. Allow to dry, remove the brick and towels and brush up the pile. Be certain to try, on an inconspicuous area of your carpet, any solutions you plan to use as it may affect color or texture. Do not use if color in the test area marks off on a white paper towel. Some products to have available to remove spots: White paper towels or white terry towels. Hand dish washing detergent which does not contain lanolin or bleach, such as Dawn® or Joy®, or Parenti's Carpet Cleaning Spotter 201. Spray bottle for applying detergents and special solutions such as vinegar or ammonia solutions. Household ammonia, white vinegar and isopropyl rubbing alcohol. Spoon and dull knife. Brick or brick paver. Dawn® and Joy® are registered trademarks of Proctor & Gamble General Procedure Unknown and greasy spots. Step 1: Remove as much of the foreign material as possible by blotting with a white paper towel or scraping with a dull knife. Apply isopropyl rubbing alcohol or a dry cleaning solvent to a clean white cloth, white paper towel or cotton ball. If the pot extends deep into the pile use a blotting motion until the spot is removed or no color is transferred to the cloth. Do not allow the solvent to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub in one direction at a time. Never use a circular motion to remove spot as this may destroy die texture. Stop if spot is removed. If not, go to step 3. Water based spots. Step 2: Blot up as much of the spill as is possible. A wet vacuum is useful if a large quantity of liquid was spilled. If spot has dried, saturate the tufts in the affected area with tap water (do not overwet). Allow to remain for about I minute and blot. If the spot is being removed using water, continue until the spot is completely removed. Blot dry and apply the paper towels and brick. If it is not completely removed go to step 3. Step 3: Remove as much of the foreign material as possible by blotting with a white paper towel or scraping with a dull knife. Apply a small quantity a detergent* solution to the spot. Use a blotting motion to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a white paper towel until spot is removed. Rinse with tap water using a spray bottle, blot to remove excess moisture, spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry. If there is still some stain on the carpet and blotting is not removing it, then moisten the tufts in the stained area with 3% hydrogen peroxide. Let stand for one (1) hour. Blot and repeat until carpet is stain free. Light will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weight down with brick. *To make a detergent solution, mix 1/4 teaspoon of a hand dish washing detergent which does not contain lanolin or bleach, such as Dawn® or Joy®, with 1 quart of water, or use approved carpet spotters available at Parenti's Carpet Cleaning LLC. Some spots require specialized treatments. A. Blood, catsup, cheese, chocolate, cough syrup, mixed drinks, soft drinks, soy sauce, starch, toothpaste, water color and white glue. Blot with white paper towel to remove as much of the stain as possible then neutralize with a solution of 1 tablespoon of clear household ammonia to 1/2 cup of water. Saturate spot using spray bottle. Do not wet backing. Blot with a white paper towel to remove excess moisture. After neutralizing begin with step 3 of general procedure. All solutions for removing blood must be cool. B. Beer, coffee, perfume, tea and wine. Blot with a white paper towel to remove as much of the stain as possible then neutralize with a solution of 1/3 cup of white vinegar, 2/3 cup of water. Saturate spot, using a spray bottle and blot to remove excess moisture. After neutralizing go to step 3 of general procedure. C. Egg, excrement, urine and vomit. Remove as much of the stain as possible by using a spoon or dull knife. Blot up as much of the stain as possible, then neutralize by spraying the affected area with an ammonia solution. Care should be taken to remove all protein matter. Blot to remove excess moisture and go to step 3 of general procedure. D. Candle wax or other types of wax. Spread brown paper (such as grocery bag) or a terry cloth towel over the area and iron with the setting on "warm." The wax will be absorbed into the paper or towel. Remove any traces with alcohol or dry cleaning fluid. E. Chewing gum. Freeze the gum using an ice cube. Shatter the frozen gum with. a knife handle and vacuum. Some citrus based products such as De-Solv-It® by Orange-Sol have been demonstrated to break down the stickiness of gum so that it can be removed. F. Mud. Allow mud to dry completely. Shatter the dried mud with the handle of a knife and vacuum. Go to step 3 of general procedure. G. Rust. Saturate spot with lemon juice, using a spray bottle, and allow to remain for 5 minutes. Go to step 3 of general procedure to remove lemon juice. If this does not work, and it may not, call Parenti's Carpet Cleaning. Most rust removers contain a very strong acid and are, therefore, not recommended for use by homeowners. H. Nail Polish. Remove as much of the nail polish as possible using a spoon or dull knife. Apply a non oily nail polish remover to a clean white cloth and gently rub (in only one direction at a time) or blot the spot. Continue until spot is removed. Do not allow nail polish remover to get to the latex backing. Go to step 3 to remove nail polish remover. I. Soot, graphite, copier material. Vacuum using crevice tool of vacuum cleaner to remove the soot. If all, or most, of the soot has not been removed, call Parenti's Carpet Cleaning. If vacuuming has removed all particles go to step 1 of general procedure to remove any traces. Stains That Can't Be Removed Acid toilet bowl cleaners, acne medication, alkaline drain cleaners, chlorinated bleaches, hair dyes, iodine, insecticides, mustard with turmeric, plant fertilizers and stains of this nature cannot be removed as they have permanently altered the carpet's color. Call Parenti's Carpet Cleaning. Most likely the only solution is to insert carpet from a closet, or some other area into the area where the spot was cut out. If you have any questions or would like information on available carpet cleaning, call Parenti's Carpet Cleaning LLC at 203-879-3609. De-Solv-It® is a registered trademark of Orange-Sol NEVER BUY CARPET SPOTTER AGAIN!!! GET IT FREE!! It has come to our attention that customers are buying over- the - counter spotters that are causing more harm than good! So Parenti Carpet Cleaning has done something about it We have bottled our own spotter that is specially formulated to be used effectively on most fresh common household food and beverage spills. It also recognizes that customers may not adequately rinse and blot all of the solution. So its formulation will not cause resoiling of the spotted area. Here is how you get free spotter! You purchase a bottle of our spotter for just $8.99. Every time the technicians are at your house business they will top off your bottle free! If you need it refilled before we come back, you may come to our store and have it refilled for only $2.99 Another Great Service From... Back to Top of Page